Eliminating Hidden Coordination Inefficiencies

As frequent readers of our blog will know, the Council has focused a lot of attention recently on the topic of finding hidden inefficiencies within Operations. These are costs that often go untracked but present significant opportunities for sustainable cost reduction. Our recent studies have featured solutions for Operations to root out inefficiency through achieving […]

Why Perfect Processes Are Not Enough

There is no denying that processes are the building blocks of Operations, and ensuring strong process mechanics is an integral part of Operations management. Sometimes though, Operations executives are so focused on perfecting individual process steps that they lose sight of the bigger picture: the end-to-end process value chain. Managing processes end-to-end has a number […]