How Yelp reviewed competing LLMs for correctness, relevance and tone to develop its user-friendly AI assistant

March 7, 2025

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Yelp found that when it first launched a GPT-4o-powered AI chatbot, usage rates dropped. But training it to sound like a human changed that.Read More

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How Yelp reviewed competing LLMs for correctness, relevance and tone to develop its user-friendly AI assistant

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