As frequent readers of our blog will know, the Council has focused a lot of attention recently on the topic of finding hidden inefficiencies within Operations. These are costs that often go untracked but present significant opportunities for sustainable cost reduction. Our recent studies have featured solutions for Operations to root out inefficiency through achieving

Eliminating Hidden Coordination Inefficiencies

As frequent readers of our blog will know, the Council has focused a lot of attention recently on the topic of finding hidden inefficiencies within Operations. These are costs that often go untracked but present significant opportunities for sustainable cost reduction. Our recent studies have featured solutions for Operations to root out inefficiency through achieving

Why Perfect Processes Are Not Enough

There is no denying that processes are the building blocks of Operations, and ensuring strong process mechanics is an integral part of Operations management. Sometimes though, Operations executives are so focused on perfecting individual process steps that they lose sight of the bigger picture: the end-to-end process value chain. Managing processes end-to-end has a number

Performance Measurement at Its Worst

The topic of metrics has always been popular with our members, but demand for information regarding Operations dashboards and indicators has significantly increased over the past few months, and I have found myself having many conversations with members lately about our Innovative Metric Blueprint piece. That’s why when I read this article on the Seven

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Eliminating Hidden Coordination Inefficiencies

As frequent readers of our blog will know, the Council has focused a lot of attention recently on the topic of finding hidden inefficiencies within Operations. These are costs that often go untracked but present significant opportunities for sustainable cost reduction. Our recent studies have featured solutions for Operations to root out inefficiency through achieving process excellence and establishing optimal standards. Next month we’ll present our third and final segment on “Uncovering Hidden Inefficiencies” with

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One of the biggest shifts in the nature of Operations employees’ roles is the amount of thinking they should be doing—and are increasingly expecte

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